That’s not my understanding.
21B10 ran from July 15th 2021 until July 31st 2022.
The customer needed to have 21B10 done on or prior to dec 31st 2022 to receive the extended prorated coverage under 21N03
But my argument still stands that 21B10 was active in April of 2022 and my phasers failed...
Wow that does kind of change my argument.
So my argument now is, since the dealership didn’t do the active recall in April of 2022 my phasers have failed.
Doesn’t matter about my mileage.
This is getting real dicy and my high hopes are fading.
This almost is starting to change my opinion...
This is my biggest fear. I have a feeling the dealership is going to do everything they can to shift the blame.
Time will tell, updates will continue until moral improves
This makes me feel much better.
Thank you so much for your extensive knowledge of this truck and your willingness to respond to strangers online.
I would literally be lost without your guidance and I feel like I owe you many beers.
If you are ever in the East Tennessee area hit me up!
One...
First of all I am not an expert but have been down this road.
I would request an oasis report from a ford dealership showing everything that has been done to the truck.
Next I would ensure the phaser part number that was used ended in cd.
Then I would ensure that the recall 21B10...
That’s what I don’t get. Are they so lazy to hook a laptop up and take 10min to fix a major recall?
It’s not like I was in the lobby tapping my foot asking when it was going to be ready.
They had my truck for over a week and couldn’t spend 10min to flash the ecu?!
I am trying really hard to...
I did confirm that the programming was not done during an unrelated repair in April of 2022 when the recall was active.
I know for sure they never asked me if I wanted it done or not.
Does the customer have to request that all current recalls be done during a service visit or is it Ford policy...
I opened a case with Ford corporate before I ever took it to the dealership. Corporate basically said to take it to the dealership and see what they said and if it is not satisfactory to call them back and have someone assigned to my case.
I really hope I can get this repaired correctly this...
Well it is a little late for that now since I just dropped it off this morning but maybe I should of left after he said the programming does nothing? I will call them tomorrow and see if there are any updates.
Do you know how long it should take to determine if Ford will cover it or not?
Well since someone deleted my last post I guess I will make a new one with an update. Please don't delete this thread and everyone be respectful.
So the Ford guy working the counter at check in completely dismissed the new programming saying it doesn't do anything which I thought was strange...
I did have the cam phasers replaced in 2019 but I think that was before the official recall and they didn't reprogram anything just did the replacement? The truck no longer rattles on cold start up. Im sure this question has been asked a lot but do you all have a preferred FORSCAN adapter you...
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Thank you so much for the detailed write up! I feel like I overreacted now that I see its a $19 part and a few hours of my time. Still learned a valuable lesson on taking my truck to the dealership. I just have full coverage insurance and I baby the truck so I just thought I was doing the right...
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I ask them to make sure the windshield...
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Hey I love my truck but I have started to notice a hiss from my drivers side window when I get up past 55mph. I have looked at the gasket trim around the window and everything looks normal. Could someone give me some ideas or point me in the right direction to try to troubleshoot this? It drives...
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Got my truck back yesterday from getting the cam phasers fixed. They make no noise now and the truck seems to run a lot better. No hesitation at all. Timing chain (or what I assume was that noise) is also gone. I asked them if they replaced the timing chain and they said they did not and that it...
Just curious what year yours is and how many miles? Also maybe build date? My build date is March of 18. You may want to go ahead and at least have them confirm it. I showed them my video but they still made me wait around an hour or so before they confirmed it for themselves. I took mine in...
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This is exactly what seems to be going on with my 18'. I bought it at 30k miles and didn't notice the phaser rattle at first. It wouldn't do it every time even on cold start ups. I have only had the truck two and a half months and have put 5k miles on it. The rattle has got louder but the...
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