TSB 11-12-11
12/22/11
LACK OF STEERING ASSIST OR EXCESSIVE
STEERING EFFORT DURING BOTH LEFT AND RIGHT
TURNS
FORD:
2011 F-150, F-Super Duty
This article supersedes TSB 11-8-14 to update the vehicle lines.
ISSUE
Some 2011 F-Super Duty and F-150 vehicles equipped with a 6.2L engine may exhibit contamination of the power steering hydraulic system that results in a lack of power steering assist or excessive steering effort during both left and right turns.
ACTION
Follow the Service Procedure steps to correct the concern.
SERVICE PROCEDURE
1. Road test the vehicle and evaluate steering effort.
a. If steering effort is excessive during both left and right turns, proceed to Step 2.
b. If steering effort is normal, proceed to Step 3.
2. Replace the Power Steering Pump. Refer to Workshop Manual (WSM), Section 211-02. Proceed to step 3.
3. Replace the power steering fluid reservoir. Refer to WSM, Section 211-02.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT : Warranty/ESP coverage limits/policies are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
OPERATION DESCRIPTION TIME
111211A 2011 F-150 6.2L Engine: 1.4 Hrs.
Replace Power Steering
Pump And Power Steering
Reservoir, Includes Road
Test (Do Not Use With
Any Other Labor
Operations)
111211A 2011 F-Super Duty 6.2L or 1.3 Hrs.
6.8L Engine: Replace
Power Steering Pump And
Power Steering Reservoir,
Includes Road Test (Do
Not Use With Any Other
Labor Operations)
111211A 2011 F-Super Duty 6.7L 1.5 Hrs.
Engine, Single Rear
Wheel: Replace Power
Steering Pump And Power
Steering Reservoir,
Includes Road Test (Do
Not Use With Any Other
Labor Operations)
111211A 2011 F-Super Duty 6.7L 1.7 Hrs.
Engine, Dual Rear Wheel:
Replace Power Steering
Pump And Power Steering
Reservoir, Includes Road
Test (Do Not Use With
Any Other Labor
Operations)
111211B 2011 F-Super Duty: 0.9 Hr.
Replace Power Steering
Reservoir, Includes Road
Test (Do Not Use With
Any Other Labor
Operations)
111211B 2011 F-150 6.2L: Replace 0.9 Hr.
Power Steering Reservoir,
Includes Road Test (Do
Not Use With Any Other
Labor Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
3A696 42
12/22/11
LACK OF STEERING ASSIST OR EXCESSIVE
STEERING EFFORT DURING BOTH LEFT AND RIGHT
TURNS
FORD:
2011 F-150, F-Super Duty
This article supersedes TSB 11-8-14 to update the vehicle lines.
ISSUE
Some 2011 F-Super Duty and F-150 vehicles equipped with a 6.2L engine may exhibit contamination of the power steering hydraulic system that results in a lack of power steering assist or excessive steering effort during both left and right turns.
ACTION
Follow the Service Procedure steps to correct the concern.
SERVICE PROCEDURE
1. Road test the vehicle and evaluate steering effort.
a. If steering effort is excessive during both left and right turns, proceed to Step 2.
b. If steering effort is normal, proceed to Step 3.
2. Replace the Power Steering Pump. Refer to Workshop Manual (WSM), Section 211-02. Proceed to step 3.
3. Replace the power steering fluid reservoir. Refer to WSM, Section 211-02.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT : Warranty/ESP coverage limits/policies are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
OPERATION DESCRIPTION TIME
111211A 2011 F-150 6.2L Engine: 1.4 Hrs.
Replace Power Steering
Pump And Power Steering
Reservoir, Includes Road
Test (Do Not Use With
Any Other Labor
Operations)
111211A 2011 F-Super Duty 6.2L or 1.3 Hrs.
6.8L Engine: Replace
Power Steering Pump And
Power Steering Reservoir,
Includes Road Test (Do
Not Use With Any Other
Labor Operations)
111211A 2011 F-Super Duty 6.7L 1.5 Hrs.
Engine, Single Rear
Wheel: Replace Power
Steering Pump And Power
Steering Reservoir,
Includes Road Test (Do
Not Use With Any Other
Labor Operations)
111211A 2011 F-Super Duty 6.7L 1.7 Hrs.
Engine, Dual Rear Wheel:
Replace Power Steering
Pump And Power Steering
Reservoir, Includes Road
Test (Do Not Use With
Any Other Labor
Operations)
111211B 2011 F-Super Duty: 0.9 Hr.
Replace Power Steering
Reservoir, Includes Road
Test (Do Not Use With
Any Other Labor
Operations)
111211B 2011 F-150 6.2L: Replace 0.9 Hr.
Power Steering Reservoir,
Includes Road Test (Do
Not Use With Any Other
Labor Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
3A696 42
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