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GEN 1 (2010-2014) Ford SVT Raptor Forums
Ford Raptor Lighting Modifications Forum [GEN 1]
My Unsatisfactory Experience With Morimoto XB Headlights.
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<blockquote data-quote="4x4TruckLEDs.com" data-source="post: 1595617" data-attributes="member: 24442"><p>You mentioned you dialed it down to a connector? That's a known issue across the board with Fords and aftermarket systems. The H13 connector on the Fords have 3 pins. You'd THINK they should all be centered, but in fact they should NOT be centered. We've had numerous customers email us experiencing issues and we've also experienced issued first hand. Where the H13 connector seems solid but the light does not come on. The fix to this is to move the pins off-center, so that they actually seat properly in the connector. An easy fix that solves the issue.</p><p></p><p>So that is probably what your issue is.</p><p></p><p>But as I said earlier, please let me know your order # because we always respond back to customers.</p><p></p><p>Regarding your issue with having to put down a deposit for a replacement... that's standard practice in the industry. We're charged for a replacement also from Morimoto (refunded upon return of the failed item). It's how we handle all RMA's. If you want to wait, you can send it in OR if you want an advance replacement, you need to put a CC hold down (this ensures we get the failed item back).</p></blockquote><p></p>
[QUOTE="4x4TruckLEDs.com, post: 1595617, member: 24442"] You mentioned you dialed it down to a connector? That's a known issue across the board with Fords and aftermarket systems. The H13 connector on the Fords have 3 pins. You'd THINK they should all be centered, but in fact they should NOT be centered. We've had numerous customers email us experiencing issues and we've also experienced issued first hand. Where the H13 connector seems solid but the light does not come on. The fix to this is to move the pins off-center, so that they actually seat properly in the connector. An easy fix that solves the issue. So that is probably what your issue is. But as I said earlier, please let me know your order # because we always respond back to customers. Regarding your issue with having to put down a deposit for a replacement... that's standard practice in the industry. We're charged for a replacement also from Morimoto (refunded upon return of the failed item). It's how we handle all RMA's. If you want to wait, you can send it in OR if you want an advance replacement, you need to put a CC hold down (this ensures we get the failed item back). [/QUOTE]
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GEN 1 (2010-2014) Ford SVT Raptor Forums
Ford Raptor Lighting Modifications Forum [GEN 1]
My Unsatisfactory Experience With Morimoto XB Headlights.
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