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Ford Raptor Classifieds Forum
Sales Feedback
Negative – AmericanMuscle.com
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<blockquote data-quote="m2140" data-source="post: 1201042" data-attributes="member: 23589"><p>Update, Now on Day 5, I finally got to cancel the order. But not till after I called in again and made a big fuss. 5 days and still no tracking info but at least this time I was able to cancel. They did not offer any explanation and they could not confirm if they had any intention of shipping. The website still shows the item available with guaranteed shipping. </p><p></p><p>On a whim, I decided to call Black Horse Off Road to see if they had any in stock. I was shocked to find out that Black Horse Off road is no longer shipping the Atlas Roll bar due to a lot of fitment issues. The Roll bar is going back to design & won't be available for a couple of months.</p><p></p><p> Took me 2 minutes to get no the phone with Black Horse Off road and get an update. I have no clue why AmericanMuscle.com needed 5 days. I guess a dodged some major issues on this one. But at the end of the day, AmericalMuscle.com does not act like a reputable retailer & has awful customer service that is bogged down in useless process for lazy people that cant pickup a phone with the "warehouse" to get an update in less than 5 minutes.</p></blockquote><p></p>
[QUOTE="m2140, post: 1201042, member: 23589"] Update, Now on Day 5, I finally got to cancel the order. But not till after I called in again and made a big fuss. 5 days and still no tracking info but at least this time I was able to cancel. They did not offer any explanation and they could not confirm if they had any intention of shipping. The website still shows the item available with guaranteed shipping. On a whim, I decided to call Black Horse Off Road to see if they had any in stock. I was shocked to find out that Black Horse Off road is no longer shipping the Atlas Roll bar due to a lot of fitment issues. The Roll bar is going back to design & won't be available for a couple of months. Took me 2 minutes to get no the phone with Black Horse Off road and get an update. I have no clue why AmericanMuscle.com needed 5 days. I guess a dodged some major issues on this one. But at the end of the day, AmericalMuscle.com does not act like a reputable retailer & has awful customer service that is bogged down in useless process for lazy people that cant pickup a phone with the "warehouse" to get an update in less than 5 minutes. [/QUOTE]
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Negative – AmericanMuscle.com
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