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GEN 2 (2017-2020) Ford F-150 Raptor Forums
Ford Raptor Exterior Forum [GEN 2]
Tailgate step - won't open
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<blockquote data-quote="WARP6" data-source="post: 2003273" data-attributes="member: 36070"><p>My 19 Raptor tailgate step will not come out for use. It's stuck. I have the Ford protect Premium care, paid $3190 (stupid, I know). Ford dealer saying it isn't covered but nowhere in the documentation can I find an applicable reason to deny it. Nor can the 1-800 folks explain it. They don't even have a clue as to what I'm talking about. One guy was literally taking stabs at different areas of the contract to explain the denial. One item he showed me was referring to odometer tampering, LOL.</p><p></p><p>I've searched here and can't locate any info on tailgate step issues.</p><p></p><p>1- Ford should cover this? it's only been used maybe 30 times.</p><p>2-Is there a common fix that someone here can share?</p></blockquote><p></p>
[QUOTE="WARP6, post: 2003273, member: 36070"] My 19 Raptor tailgate step will not come out for use. It's stuck. I have the Ford protect Premium care, paid $3190 (stupid, I know). Ford dealer saying it isn't covered but nowhere in the documentation can I find an applicable reason to deny it. Nor can the 1-800 folks explain it. They don't even have a clue as to what I'm talking about. One guy was literally taking stabs at different areas of the contract to explain the denial. One item he showed me was referring to odometer tampering, LOL. I've searched here and can't locate any info on tailgate step issues. 1- Ford should cover this? it's only been used maybe 30 times. 2-Is there a common fix that someone here can share? [/QUOTE]
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GEN 2 (2017-2020) Ford F-150 Raptor Forums
Ford Raptor Exterior Forum [GEN 2]
Tailgate step - won't open
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