Forums
New posts
Search forums
What's new
New posts
New profile posts
Latest activity
Members
Registered members
Current visitors
New profile posts
Search profile posts
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
RAM TRX - TRX-Forum.com
Bronco Raptor - BroncoRaptorForum.com
Forums
Ford Raptor Forum Supporting Vendors
Vendor Feedback
Neo-garage
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="Lugathor" data-source="post: 1607113" data-attributes="member: 39055"><p>Hoping not to get flamed for this but I've exhausted all options available. </p><p></p><p>Here the long story short but still long. </p><p></p><p>I ordered and paid for a set of Icon RXT springs back on Aug 3rd, found out a few weeks later that they were backordered so I decided to let the system work and waited. At that time Roman [USER=31215]@NEOGARAGE[/USER] kept up with emailing me back promptly so no real complaints. After 6 months of waiting I asked for a order update and was told they were receiving 2 sets so within a 24 hrs I paid for the shipping fee (Jan 5) and waited. Jan 26th rolls around and I ask for an update and Roman tell me they got screwed over again and didn't recieve them and that he would process my refunds. Fast forward to Feb 18th I finally get a refund for my shipping cost after multiple emails, voice-mails, intagram, Facebooks messages, website contact and calls but never got a response. Ever since then until this day I've been emailing and calling weekly and haven't gotten anywhere with this and for the record I've been asking for either an update on the springs or a refund.</p><p>I didnt expect this type of customer service for someone supporting the Raptor community and a vendor. I also called their shop and Roman's number before posting this. I hope no one else gets this kind of service. I have all my emails and phone records saved (20 phone calls no pick ups) </p><p>I probably went in circles for a bit but its stressful when $1330 just go missing and a company ghosts you for lack of a better term.</p></blockquote><p></p>
[QUOTE="Lugathor, post: 1607113, member: 39055"] Hoping not to get flamed for this but I've exhausted all options available. Here the long story short but still long. I ordered and paid for a set of Icon RXT springs back on Aug 3rd, found out a few weeks later that they were backordered so I decided to let the system work and waited. At that time Roman [USER=31215]@NEOGARAGE[/USER] kept up with emailing me back promptly so no real complaints. After 6 months of waiting I asked for a order update and was told they were receiving 2 sets so within a 24 hrs I paid for the shipping fee (Jan 5) and waited. Jan 26th rolls around and I ask for an update and Roman tell me they got screwed over again and didn't recieve them and that he would process my refunds. Fast forward to Feb 18th I finally get a refund for my shipping cost after multiple emails, voice-mails, intagram, Facebooks messages, website contact and calls but never got a response. Ever since then until this day I've been emailing and calling weekly and haven't gotten anywhere with this and for the record I've been asking for either an update on the springs or a refund. I didnt expect this type of customer service for someone supporting the Raptor community and a vendor. I also called their shop and Roman's number before posting this. I hope no one else gets this kind of service. I have all my emails and phone records saved (20 phone calls no pick ups) I probably went in circles for a bit but its stressful when $1330 just go missing and a company ghosts you for lack of a better term. [/QUOTE]
Insert quotes…
Verification
Post reply
Staff online
Big Blue
Administrator
Members online
rlawdawg
Socks
flyitaway
91Eunos
Morrisabm
hillerflo
Sharpie69
Dan Ordoins
vill
Bozz
10SpdsOfFury
2018 RR Raptor
debauch
FGHT ON
Crywolf4
Badboy4fun_wa
Frogger22
Big Blue
Jdselig
DarinT
GordoJay
KAJRIP
stevenstommyboy1
Boss 2731
Reptar854
TheC-Don
Pyro3601
ToadSmasher2K1
OxWhiteRaptor
halemeister
EagleFive
AJ36_LeadFootG3
Braves Fan
eanevarez
kknyrass
xturdfergusonx
BadNewsBronson
schumacher1111
shelteredraptor
DFS
cdance
Corey C Stone
Dnpbakon
Irregular F150
akbjr
9213dog
wyomingraptor
CleverGirl_
JDMCTR00
3er
... and 7 more.
Forum statistics
Threads
93,632
Posts
1,965,737
Members
56,939
Latest member
kingsupbob
Forums
Ford Raptor Forum Supporting Vendors
Vendor Feedback
Neo-garage
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.
Accept
Learn more…
Top