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Ford Raptor Forum Supporting Vendors
M and R Automotive
M + R Foglight kit issue
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<blockquote data-quote="Squatting Dog" data-source="post: 388598" data-attributes="member: 1688"><p>Bought this kit around Christmas 2012, and in 3 months they are oxidizing and corrosion all over them. They are starting to look like total crap, and one is starting to fog because of it... </p><p></p><p>M&R has been contacted awaiting a response.. </p><p></p><p>3/28/2013</p><p>Received a response from M&R</p><p></p><p>" I'll go ahead and replace it for you next week after my honeymoon ok?"</p><p></p><p>So even through Mik was on his honeymoon he took the time respond to my emails. </p><p></p><p>As soon as he got back, he immediately sent out new fog light kit under warranty!</p><p></p><p>This is the reason M&R and FRF vendors are the best! Good example why you ALWAYS USE FRF VENDORS!</p><p></p><p></p><p>4/7/2013</p><p>Talked to Mik at M&R tonight on the phone and he is personally shipping out a new set. Due to miscommunication my set was thought to be sent out and issue resolved.</p><p></p><p>" We experienced a bad batch of lights that is more sensitive to salt surrounding which leaves them looking corroded. That issue was addressed to the factory and we make sure to replace all the ones that are defective out there. If you have any questions about this issue you can always write to me, email me, or call me."</p><p></p><p></p><p>******update****** </p><p>4/10/2013</p><p>Received the replacement fog light kit and the coating looks better... Everything delivered as promised by M&R..</p><p></p><p>I consider this issue resolved and M&R has meet its obligation of replacing defective lights..</p><p></p><p>******update******</p><p></p><p></p><p></p><p>[ATTACH]18438[/ATTACH]</p><p>[ATTACH]18439[/ATTACH]</p><p>[ATTACH]18440[/ATTACH]</p><p>[ATTACH]18441[/ATTACH]</p><p>[ATTACH]18442[/ATTACH]</p><p></p><p></p><p>-Greg (aka squatting dog)</p></blockquote><p></p>
[QUOTE="Squatting Dog, post: 388598, member: 1688"] Bought this kit around Christmas 2012, and in 3 months they are oxidizing and corrosion all over them. They are starting to look like total crap, and one is starting to fog because of it... M&R has been contacted awaiting a response.. 3/28/2013 Received a response from M&R " I'll go ahead and replace it for you next week after my honeymoon ok?" So even through Mik was on his honeymoon he took the time respond to my emails. As soon as he got back, he immediately sent out new fog light kit under warranty! This is the reason M&R and FRF vendors are the best! Good example why you ALWAYS USE FRF VENDORS! 4/7/2013 Talked to Mik at M&R tonight on the phone and he is personally shipping out a new set. Due to miscommunication my set was thought to be sent out and issue resolved. " We experienced a bad batch of lights that is more sensitive to salt surrounding which leaves them looking corroded. That issue was addressed to the factory and we make sure to replace all the ones that are defective out there. If you have any questions about this issue you can always write to me, email me, or call me." ******update****** 4/10/2013 Received the replacement fog light kit and the coating looks better... Everything delivered as promised by M&R.. I consider this issue resolved and M&R has meet its obligation of replacing defective lights.. ******update****** [ATTACH]18438[/ATTACH] [ATTACH]18439[/ATTACH] [ATTACH]18440[/ATTACH] [ATTACH]18441[/ATTACH] [ATTACH]18442[/ATTACH] -Greg (aka squatting dog) [/QUOTE]
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M + R Foglight kit issue
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