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Ford Hires Former Apple VP to Oversee New Customer Experience Effort
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<blockquote data-quote="smurfslayer" data-source="post: 1938568" data-attributes="member: 21926"><p>I can see where this is headed. </p><p></p><p>within a few years, Ford will announce a new model which has 1 or 2 innovations, bold new graphics / colors, tightly bundled features that you MUST purchase to get the one feature you really want, and they will start driving these new models more publicly so that they will be “accidentally left out” to generate buzz.</p><p></p><p>next, you’ll have to go stand in line at the Ford store with 2500 of society’s effete and disaffected soy boys and girls. We are talking full on latte with soy milk sipping, man bun wearing, multiple nose piercing goofballs to secure one of the incredibly few allocations. Successful will immediately drive out and begin streaming their tik-tok video reviews. </p><p></p><p>Jayzuss. Ford as a company cannot be this stupid, can they? Success in the automotive industry by a big 3 should not be this hard. I know a few FRF would be willing to help right the ship and get the customer experience unf@cked for far, far less.</p></blockquote><p></p>
[QUOTE="smurfslayer, post: 1938568, member: 21926"] I can see where this is headed. within a few years, Ford will announce a new model which has 1 or 2 innovations, bold new graphics / colors, tightly bundled features that you MUST purchase to get the one feature you really want, and they will start driving these new models more publicly so that they will be “accidentally left out” to generate buzz. next, you’ll have to go stand in line at the Ford store with 2500 of society’s effete and disaffected soy boys and girls. We are talking full on latte with soy milk sipping, man bun wearing, multiple nose piercing goofballs to secure one of the incredibly few allocations. Successful will immediately drive out and begin streaming their tik-tok video reviews. Jayzuss. Ford as a company cannot be this stupid, can they? Success in the automotive industry by a big 3 should not be this hard. I know a few FRF would be willing to help right the ship and get the customer experience unf@cked for far, far less. [/QUOTE]
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Ford Hires Former Apple VP to Oversee New Customer Experience Effort
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